Scriv.ai Terms of Service and Privacy Policy

Last Updated: Jul 24, 2023

Terms Of Service

This license is a legal agreement between you and Elodin Labs LLC for the use of Scriv.ai Software (the “Software”). By downloading any Scriv.ai files, add-ons, or resources, you agree to be bound by the terms and conditions of this license. Elodin Labs LLC reserves the right to alter this agreement at any time, for any reason, without notice.

All copyright and proprietary notices and logos within the Software files must remain intact.

Disclaimer Of Warranty

THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. FURTHER, Elodin Labs LLC DOES NOT WARRANT THAT THE SOFTWARE OR ANY RELATED SERVICE WILL ALWAYS BE AVAILABLE.

Limitations Of Liability

YOU ASSUME ALL RISK ASSOCIATED WITH THE INSTALLATION AND USE OF THE SOFTWARE. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS OF THE SOFTWARE BE LIABLE FOR CLAIMS, DAMAGES OR OTHER LIABILITY ARISING FROM, OUT OF, OR IN CONNECTION WITH THE SOFTWARE. LICENSE HOLDERS ARE SOLELY RESPONSIBLE FOR DETERMINING THE APPROPRIATENESS OF USE AND ASSUME ALL RISKS ASSOCIATED WITH ITS USE, INCLUDING BUT NOT LIMITED TO THE RISKS OF PROGRAM ERRORS, DAMAGE TO EQUIPMENT, LOSS OF DATA OR SOFTWARE PROGRAMS, OR UNAVAILABILITY OR INTERRUPTION OF OPERATIONS.

Technical Support

Elodin Labs LLC does not provide direct phone support at this time. No representations or guarantees are made regarding the response time in which e-mail support questions are answered, but we will do our best to respond quickly.

Indemnity

You agree to indemnify and hold harmless Elodin Labs LLC for any third-party claims, actions or suits, as well as any related expenses, liabilities, damages, settlements or fees arising from your use or misuse of the Software, or a violation of any terms of this license.


Termination

Elodin Labs LLC may terminate your usage of this app if there is a violation of these terms or any other abuse, including excessive usage, abuse, and malicious activity.


Privacy Policy

It is Scriv.ai’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Elodin Labs may change this privacy policy from time to time at our discretion and will change the date above whenever that happens.

Information we collect

Slack data

If you choose to login with your Slack account we will collect your email / profile information. This data is used to validate your email address and Slack account.

Additionally, if you connect a Slack workspace we will collect and store that user's information and chat messages. This data is used to provide a searchable index of your Slack workspace and to train your chatbots.

Uploaded content

Any content that you connect or upload to train your chatbots will be stored on our cloud-based servers.

Training data

Information that is used to train your bots, including Slack workspace data and uploaded/connected content, will be shared with OpenAI, for the sole purpose of creating and running chatbots with knowledge of that data. OpenAI will not train any AI models on your data, and will not share it with any other parties. Your data will not appear in ChatGPT or any public bots.

Analytics data

Additionally, we collect anonymous analytics data in Google Analytics and Sentry that is used to monitor and improve the product, which may include the use of cookies.

Information Sharing

Apart from the exceptions above, we do not give any information to anyone else, and will never share or sell your data outside of the ways outlined in these terms, except when required by law.

We reserve the right to share the domain portion only of your email address under certain circumstances without formal consent. For example, in marketing materials or private messages referencing a list of companies who are customers. We will remove company names from any public materials on request.

Third parties

We send (non-personal) information to:

  • Google, for analytics data.
  • Sentry, for error monitoring.
  • OpenAI, for chatbot training and usage.

Payments are handled through Stripe, which may access your credit card number. Credit cards are not ever seen or processed by our server.

Data security

We employ standard security measures to protect your personal information. However, we—like any site—cannot guarantee the absolute security of your information against malicious actors.